Informant for macOS
Desktop Informant Minimum System Requirements
Desktop Informant requires MacOS 10.14 or better
How to add a sync account
Tap on the Informant menu and select "Add Sync Account".
How often does Informant Synchronize?
Mac Events/Reminders If you are using Mac Events and Reminders, Informant gets notified whenever OS X syncs and we update our views within...
Mac events/reminders vs Informant events/tasks
Mac events and reminders are those that are managed and synced by OS X. For example your iCloud or Exchange events and tasks are available s...
Using OS X's native Exchange support, Desktop Informant can access your calendar and tasks. Make sure to turn the Mac Events/Reminders on so...
Desktop Informant automatically backs up your database daily. You can make new backups, share them, or delete them by going to the Backup Ma...
I'm using my Informant Sync login credentials but I cannot login to purchase the desktop Informant
The system that allows you to purchase/download the desktop Informant is a standalone system. You will need to create a new account th...
What are the licensing restrictions for Informant Desktop?
We believe that licensing should be fair, simple, and easy to understand. With that in mind we have designed a license system that gives you...
What is the task "inbox" used for and why does it show more tasks than it used to?
You might notice more tasks showing in your task inbox starting with Desktop Informant Milestone 6 (0.96.50038). Up until M6, the...
How do I set 24-hour mode?
Informant uses the system locale to determine how to format date and time. OS X has two different areas to set your 24-hour clock format: Th...
How do I start fresh?
In order to start fresh with Informant for OS X, you must follow the steps below in order: Open Informant and then hold down the OPTION ke...
Informant Will Not Keep My Registration Code
The solution for this concern is a two part set of steps. First- Manually enter your code and tap the registration button, then go to anot...
macOS Informant Dark Mode Why do I have to manually set the colors?
In the macOS version of Pocket Informant the calendar colors and the weekday/weekend colors are customizeable. This feature allows users to...
Error message - This account cannot start syncing because it is not yet authenticated.
If you receive this message, do the following:1. Go to Informant menu > Preferences > Accounts > Informant Sync and delete the acco...
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